Frequently Asked Questions
Q: How do you use the photobooth?
A: Step in front of the booth, choose black & white or colour photos using the touchscreen, strike a pose (the goofier the better), in a few seconds your pictures are ready to take home! Oh but not to worry, if for any reason anyone does need help there is always a professional booth attendant on hand.
Q: How long does it take to set up the booth?
A: We normally arrive an hour prior to the hire time to start setting up, setup usually takes less than 30 to 45 minutes, but we like to have more time to ensure a perfect setup. This of course is not counted towards your rental time. If you need us to arrive much earlier than the designated hour setup time, we apply an idle fee of $40 per hour.
Q: How much space do you require for setup?
A: For an enclosed booth setup we require a 2 metre square space with room for a small table which we place the props/guestbook. For an open concept booth (photo-pod) we require 2.5 metre square space. We also require close access to power, and shelter from Melbourne’s unpredictable weather.
Q: How many people can fit into the booth?
A: Our enclosed style photobooth allows on average up to 4/5 people to fit. Our open concept booth (photo-pod) can easily fit upwards of 10 people. Open booth also depends on the amount of room available at the venue.
Q: Can we customize the prints with our names/logo?
A: Absolutely! We can add logos, messages, captions and colour schemes to the prints. The pictures are fully customizable to almost anything you can think of! You can either select from any of our existing designs, or we can create something that’s unique and suits your event.
Q: What kind of background/backdrop do you offer?
A: For our enclosed style booths, we offer red, black and grey backgrounds. For our open style, there’s a large range to choose from which we can send you. However, if you have something in mind, let us know and we can work on getting it for you.
Q: Do you charge travel time?
A: We provide free setup and delivery for areas within 35km from Melbourne. A travel fee may apply for anything outside the area, please contact us for a quote.
Q: What is needed to book the Photobooth?
A: In order to secure the date, we need you to complete our online booking form, we will then email you an invoice which contains our banking details. A $300 deposit is required to secure the booking date, without a deposit we cannot hold the date for you. We accept bank transfers, PayPal, Credit Card (online payment), cheque or cash. By submitting the booking form, you agree to our terms & conditions, please ensure you read this first.
Q: Does the online gallery be available forever?
A: Unfortunately, no. After your event is over we will send you the details to access your online gallery (password and download PIN), you can retrieve all the high resolution digital prints from this gallery. The gallery expires after 3 months, please download your event album straight away or within this time frame. Once the gallery time has expired, it automatically is removed, so please be sure to save your photos since we will not be able to retrieve these photos once they are removed from the gallery.
Q: What are the next steps after we put down the deposit?
A: We will work with you, one on one, in customizing and perfecting your 4×6 or 2×6 template photo. Closer to the date of your event, we will liaise with the venue contact to discuss bump-in/out times, and requirements.